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FAQ

The questions teams actually ask.

Before they start. Before they share with their board. Before procurement. The same questions, asked quietly.

Getting started

NORTH is the pre-mortem platform for enterprise AI. Three diagnostics — Signal, Strategic, and Build — reveal what is blocking AI at scale in your leadership, your organisation, and your infrastructure. The output is not a maturity score. It is named, prioritised failure paths — while the budget can still move.

Traditional consulting begins with interviews and ends with recommendations. NORTH begins with a structured pre-mortem and ends with a decision: named failure paths, routed to whoever can clear them. Implementation stays with your internal team, your existing advisers, or an approved partner. NORTH owns the decision layer — diagnose, decide, route, rescore — not the build.

NORTH does not implement. The platform diagnoses, decides, and routes: each prioritised failure path is matched to the capability most likely to clear it — custom LLM applications, AI-enabled workflow integrations, data foundations, governance and risk controls, pilot-to-production pipelines — and to whoever should build it: your internal team, your existing advisers, or an approved partner. The rescore then measures whether it worked.

The full team pre-mortem runs in under 45 minutes; individuals finish faster. Each instrument is designed to be completed in a single sitting, on mobile or desktop.

No. Individuals can start Signal immediately without creating an account. For team sessions and rescores, we ask for an email so we can send you the coalition map and the brief.

The diagnostic works on desktop, tablet, and mobile. The credential you receive is built to be screenshotted and shared straight from your phone.

Pricing & access

The diagnostic is free for individuals — no credit card, and we do not sell your data. The team synthesis (Coalition Map, Tension Map, Strategist Brief) is R3,999.99 (about US$245) per diagnostic cycle. Payments are processed in South African rand (ZAR). Your bank may apply its own conversion rate and fees. A partner tier exists for consulting firms who need white-label rights, API access, and custom branding.

Advisory practices, AI Centres of Excellence, and event organisers who want to productise readiness assessment. It includes white-label sessions, custom brief branding, API access to raw diagnostic data, and the ability to rescore as recurring revenue.

We have no plans to gate the core instruments. If we introduce paid features, they will be additive — deeper analytics, historical trend lines, executive coaching integrations — never paywalls on the diagnostics themselves.

Privacy & security

We anonymise aggregate patterns for research. We may combine anonymised scored responses from many organisations to build benchmarks. Written reflections are not included unless you explicitly agree. This data can't identify you or your organisation, and we never try to re-identify it. To request deletion of your data, email support@usenorth.xyz.

In a team session, the session owner (and any authorised partner) sees the Coalition Map, the Tension Map and who has completed. Once the team threshold is reached they can also open each participant's detail: dimension profile, pre-mortem priorities, archetype and excerpts of written reflections. Reflection text is also used to generate the Strategist Brief. Your personal Reckoning is not shown in team outputs.

Data is stored in the EU (Paris, France) with Supabase. Some processing happens outside that region; see the Privacy Policy.

This answer is not a legal opinion and still needs review by counsel. Whether the EU AI Act applies depends on how your organisation uses NORTH. NORTH is a diagnostic and does not make automated decisions about people. Confirm classification with your own counsel, and read the Privacy Policy for how we process personal information.

Results & credentials

A credential — not a score. Your leadership archetype, dimension scores across five axes, an adaptive Reckoning assembled from your accumulated signal, a verification code, and one honest sentence.

A directional visual that shows where your leadership team agrees, where it diverges, and who reads the organisation differently from the median. It surfaces pattern, not score.

Yes. The credential is designed for LinkedIn, your email signature, and your board pack. It contains your archetype and dimension labels — not your raw scores. The verification code confirms authenticity.

A retake of the same diagnostic, typically at 90 days, to measure whether an intervention actually moved the pattern. Rescores are particularly valuable for coaches and advisory practices who want to demonstrate progress.

Teams & organisations

Asymmetric intelligence means walking into the room with client-specific evidence no competitor has. In a NORTH engagement, the client's own leadership team has already named the risks and produced the Coalition Map before the advisor speaks. The advisor's value shifts from discovery to judgment.

In synthetic scenario testing — not customer programmes — 46% of execution constraints could be auto-recommended from the diagnostic signal. The remaining 54% require human judgment — typically in governance, coalition, and leadership. The platform flags the mechanical half so strategists can focus on the load-bearing half.

NORTH is designed to be embedded inside advisory firms, hyperscaler partner teams, masterclasses, and consulting practices. Partners run the diagnostic under their own brand, receive structured diagnostic data, and use the Strategist Brief to shorten sales cycles and improve client outcomes.

No. NORTH gives the room a shared frame for what is already there, so expert judgement can land faster and with less theatre. The model serves the strategist, not the other way around.

There is no hard limit. The Coalition Map becomes meaningful at three completions and stabilises around seven. Team cycles support unlimited participants.

Yes. A COO or Chief of Staff can run NORTH internally as a pre-board alignment tool. The brief is designed to be read without training. If you want support, our partner network can facilitate.

We do not facilitate directly. We maintain a partner network of approved coaches and advisory firms who know how to read the output and design the conversation that follows. Contact us for an introduction.

Still have a question?

We read every message. If your question is about partner access, enterprise procurement, or facilitation, we will route it to the right person.

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